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The 360IT Complete Managed Services Plan is designed for those small and medium sized businesses with a strong understanding of the importance of their IT infrastructure. These companies want to have an all inclusive plan and maintain more control over their monthly IT budget with a flat per device/employee monthly rate rate. The 360IT Complete Plan includes all the offerings of the 360IT Advantage plus some 'all you can eat" amenities.

Services included with the 360IT Complete Plan

• All 360IT Advantage Managed Services Plan Features, Plus....
• Unlimited Phone Support
You and your employees can call our professionally staffed help desk one time or one thousand times a month for any help desk realated issues.
• Unlimited Remote Support
You and your employees can contact our NOC engineers via the remote icon, after we have installed it for you. Our certified engineers can work on your system remotely and even take control of your workstation, with your permission, to address any issues that need it.
• Unlimited Service Calls
With the 360IT Complete Plan the labor for on-site service calls, during business hours, are included. This plan does not cover parts and expenses, but all other labor costs are included.

The 360IT Complete Managed Plan includes unlimited support hours for phone and remote support, and while unlimited service calls are included they do not include parts, and any labor performed during after hours, weekends, or holidays. Contact our sales team to learn more.